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#1 |
Registered User
Join Date: Oct 2011
Posts: 6
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Advantages of live chat software
I could see many websites using live chat programs like livezilla , phponlinechat on their website. Are they really useful to the visitors because in the most of the companies sites I have tried, I don't find any online representatives responding.
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#2 |
Registered User
Join Date: Nov 2011
Posts: 6
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yes you are right. In most of the companies ,there were no representatives for the live chat. I think ,they just show the option for live chat. So, that they can say that they are providing features like their competitors.
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#3 |
Registered User
Join Date: Nov 2011
Posts: 12
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Thank you about Advantages of live chat software
Last edited by jacky92; 11-29-2011 at 08:27 PM.. |
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#4 |
Moderator
Join Date: Sep 2011
Location: INDIA
Posts: 250
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they are really very helpful .I found they work when we need .fortunately i met the persons from the respective sites each time but i need to wait for them and i did
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#5 |
Moderator
Join Date: Apr 2011
Posts: 1,298
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You can find out the exact opinion of someone with that program.
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#6 |
Registered User
Join Date: Nov 2011
Posts: 83
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I see more and more companies beginning to use this feature, if you are available to chat then this is a great feature. Just don't be one of those companies that sets it up and then never has anyone available to respond to questions.
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#7 |
Registered User
Join Date: Oct 2011
Location: Miami Florida
Posts: 104
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I think its very helpful specially to the new visitors that wants to buy your product or in case if theres a problem about the product they bought.
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#8 |
Registered User
Join Date: Jun 2011
Posts: 325
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Live chat software solution that enables live chat agents to handle more chats, reduces the time spent on each chat, saves you money and makes. Provides Live offers you live chat software where you can get the opportunity to communicate with your customers and also invite them for chat in real time. Sometimes you will not be able to recognize that there are some same and repeat visitors to your website.
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#9 |
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Join Date: Jun 2012
Posts: 412
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Thank you about Advantages of live chat software
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#10 |
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Join Date: May 2012
Posts: 420
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The advantages of live chat software are:
1. Easy to use and Integrate in your website. 2. Co-Browsing during chat session. 3. 24/7 customer service and support. 4. Multiple languages chat. |
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#11 |
Registered User
Join Date: Jun 2012
Posts: 10
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chat software
Because the chat software is real-time ,fast and convenient.
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#12 |
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Join Date: Jul 2012
Posts: 507
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Thanks for providing the great information,,
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#13 |
Registered User
Join Date: Jul 2012
Posts: 10
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Live chat option on websites are undoubted useful for one to one customer support. It is most useful for E-commerce websites and portals. Many website are using live chat but they are always offline. It doesn't affect communication because there is an option to drop your message when site representative is offline. Offlime messages direct found on representative's message box. Large and trusted websites are using Live2Support on their websites.
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#14 |
Registered User
Join Date: Jun 2012
Location: India
Posts: 250
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There is advantage of live chat if it is available.
![]() You can find solutions of any problem at the time. |
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#15 |
Registered User
Join Date: Jul 2012
Posts: 1
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they are really very helpful .I found they work when we need .fortunately i met the persons from the respective sites each time but i need to wait for them and i did
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