The social media channel with the vast majority of conversations about brands, products and services isn’t Facebook. It’s not LinkedIn or Twitter, either. Forums and message boards -- old school social media -- are still one of, if not the most popular place to ask and answer questions about brands and products.Don’t panic if you’re happily posting messages and having conversations when the administrator reaches out to say you’re being too spam-like. ’If you ever violate the guidelines and a member of staff contacts you, don’t get defensive,’ O’Keefe says. ’Apologize, ask questions and keep what he or she said in mind. Do your best not to repeat that behavior, whatever it was.’ Noginsk, Russian Federation
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