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You can post complaint on review sites and social networking sites like facebook and twitter. You can also review it's services google local listing if it's a local business. This would help you in resolving your problem.
"But top position for negative reviews on search engines is not easy or possible to some extent". companies also do reputation management to hide negative reviews.
Write a blog and contact news sites. If they could make news out of your blog then you could become celebrity all of sudden.
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