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Online chat is a great way to hang out with friends or meet new people. There is something about being able to talk and see other people that makes it feel more real than texting, IMing or calling. Online chat has the same benefits as face-to-face conversation when done right, but can be even better because you don't have to worry about someone's mouth touching their phone (yes I know there are videos on how to not look like an idiot via Skype).
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