What is reputation management?
 

This is a subject I feel very passionate about. a Friend of mine is involved in a sticky situation where the name of her company is listed on a bad reviews on a shady website. I don't know how else to remedy other then creating micro sites to push the bad ones further down.. I wish there is like a review board where none industry related people can go on to review & decide actions other then the review sites there are out there now.