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-   -   I Have Lost One Client Today! (http://siteownersforums.com/showthread.php?t=152068)

FireFemme 02-12-2015 03:17 AM

I Have Lost One Client Today!
 
It's very unfortunate that I lost one of my clients today. It was just a misunderstanding! I am not sure how could I convince him that what he was thinking about me is totally wrong! Did you ever face a situation like this? Please share and help me on this.

strawberrybob 02-12-2015 04:35 AM

Sorry to hear. It's unfortunate indeed. Don't try to deliver too much to your client (I know you did it for good purpose) as they always get confused. Not sure if you found him online or physical but there is always trust issue when you deal someone online.

rawnak 02-12-2015 05:15 AM

Say sorry to him & explain your problem/what happened actually.

siscaleon 02-12-2015 07:49 PM

An email of explanation, a letter, or a text message might help.

FireFemme 02-26-2015 03:27 AM

Already done that!
 
Quote:

Originally Posted by rawnak (Post 462465)
Say sorry to him & explain your problem/what happened actually.

Quote:

Originally Posted by siscaleon (Post 462511)
An email of explanation, a letter, or a text message might help.

Rawnak and Siscaleon, I have already done that but no good result! :o

johnstyle 02-26-2015 03:42 AM

Sometimes we lose prestigious clients through no fault of own. But if it was your fault and you failed to deliver, get together with your team and determine what you have to change to prevent losing another client—and to ensure you succeed for your new clients. If you were complacent, decide how you are going to be proactive with the rest of the clients you serve now


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